Polityka prywatności

This privacy policy describes how we collect, use, and disclose your personal information when you visit myolyssia.com (“Site”) or make a purchase.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and certain cookies installed on your device. As you navigate through the website, we also collect information about the pages or products you view, the websites or search terms that brought you to our site, and how you interact with the website. We refer to this automatically collected information as “Device Information.”

We collect device information using the following technologies:

  • Cookies are files placed on your device or computer that often contain a unique anonymous identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files track website activity and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about your browsing on the website.

When you make or attempt to make a purchase through the website, we also collect certain information from you, including your name, billing address, shipping address, and payment details (including your credit card number, PayPal username, email address, and phone number). We refer to this information as “Order Information.”

When we refer to “personal information” in this privacy policy, we mean both device information and order information.

How We Use Your Information

In general, we use the order information we collect to process orders on the website (including processing payment information, arranging for shipping, and sending invoices and/or order confirmations). We also use this order information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud;

  • Provide you with information or advertising about our products or services that match the preferences you have shared with us.

Our third-party service providers and warehouses receive information about the contents of the order and the shipping address of the buyer; this information is necessary to arrange delivery.

Different suppliers work with our store, and each order may come from a different company. If you would like to know which supplier or warehouse received information about your order, please contact us.

We use the device information we collect to help us detect potential risks and fraud (including your IP address) and to improve and optimize our website generally (for example, by generating analytics about how our customers browse and interact with the website, and to evaluate the success of our marketing and advertising campaigns).

By using our website, you consent to third parties processing your IP address to determine your location for currency conversion. You also consent to this currency being stored in your web browser’s session cookie (a temporary cookie that is automatically deleted when you close your browser). This allows us to ensure that the chosen currency remains consistent during your browsing session so that prices are displayed in your local currency.

SMS Marketing and Notifications

When you provide your phone number during payment, start a purchase, place an order through our form, or search our website, you agree to receive SMS notifications (regarding your order, including abandoned cart reminders) and SMS marketing offers. This may include up to 6 SMS messages per month. You agree that this consent is not a condition of making a purchase.

If you no longer wish to receive SMS marketing and notifications, you can reply STOP to any SMS we send or use the opt-out link included in each of our messages. You understand and agree that any other method of opting out under different conditions is not considered a valid way to stop notifications. Standard SMS and data rates may apply.

If you have questions, you can send HELP in response to the received SMS or contact us for more information. Follow the above procedure to stop SMS marketing campaigns.

Sharing of Personal Information

We share your personal information with third parties for their use as described above. For example, we use WordPress/Shopify to host our online store on our website. For more information on how WordPress/Shopify uses your personal information, you can read their privacy policies:

We also use Google Analytics to better understand how our customers use the website. You can read more about how Google uses your personal information in their privacy policy:

If you wish, you can opt out of Google Analytics here:

We may also disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, court order, or other lawful request for information, or to protect our rights.

Behavioural Advertising

As mentioned above, we use your personal information to provide targeted advertisements or marketing communications that may be of interest to you.

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (NAI):

You can also opt out of targeted ads through the links below:

Additionally, you can opt out of some of these services through the Digital Advertising Alliance opt-out portal:

Do Not Track

Please note that we do not alter our data collection and usage practices on our website when we receive a “Do Not Track” signal from your browser.

Your Rights

If you reside in Europe, you have the right to access the personal information we hold about you and request correction, updating, or deletion. To exercise this right, please contact us at info@myolyssia.com.

If you reside in Europe, we process your information as part of the performance of our agreement with you (for example, when you place an order on our website) or to pursue our legitimate business interests as described above.

Please note that your data may be transferred outside Europe, in particular to Canada and the United States.

Data Retention

When you place an order on our website, we will maintain information about your order in our records unless you specifically request us to delete it.

Changes

We may update this privacy policy from time to time in response to changes in our practices or for other operational, legal, or regulatory reasons.

Minors

Our website is not intended for individuals under the age of 18.

Contact

If you would like more information about our privacy practices, have questions, or wish to make a complaint, please contact us at info@myolyssia.com

Company name: TIMOTHY A BROWN LIMITED

Address: 2-4 West Street, Congleton, Cheshire, CW12 1JR

Company number: 08809349

Store Email: info@myolyssia.com